Mar 12, 2025
1. Introduction
Welcome to [Weave Corp] ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI financial assistant service, website, and mobile application (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.
2. Information We Collect
2.1 Information You Provide to Us
Account Information: When you register for an account, we collect your name, email address, phone number, and password.
Financial Account Information: With your permission, we connect to your financial accounts using Plaid, a secure third-party service, which allows us to access your transaction data, account balances, and other financial information.
Communication Information: Information you provide when you contact our customer support, participate in surveys, or communicate with us.
Profile Information: Preferences, financial goals, and other information you provide to personalize your experience.
2.2 Information Collected Automatically
Device Information: Information about your device, including IP address, device type, operating system, and browser type.
Usage Information: How you interact with our Service, including the features you use, the time spent on the Service, and other usage patterns.
Location Information: General location information based on your IP address.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information to enhance your experience.
2.3 Information from Third Parties
Financial Data: Transaction data, account balances, and other financial information from financial institutions through Plaid.
Service Providers: Information from third-party service providers who help us operate and improve our Service.
3. How We Use Your Information
We use your information for the following purposes:
To provide, maintain, and improve our Service
To analyze and categorize your financial transactions
To provide personalized financial insights and recommendations
To process your requests and respond to your inquiries
To communicate with you about our Service, including updates and new features
To prevent fraud and enhance the security of our Service
To comply with legal obligations
For other purposes with your consent
4. AI Technology and Data Processing
4.1 AI Financial Assistant
Our Service utilizes artificial intelligence technology, specifically the ChatGPT API provided by OpenAI, to:
Analyze and categorize financial transactions
Generate personalized financial insights and recommendations
Provide conversational financial guidance
Answer questions about your financial situation
4.2 AI Data Processing
When you interact with our AI financial assistant:
Your queries and financial data are processed by our systems and may be sent to OpenAI's ChatGPT API
We implement safeguards to limit personal and sensitive information shared with third-party AI providers
We continuously monitor and improve our AI systems to maintain accuracy and security
The AI models may learn from aggregated and anonymized data patterns to improve service quality
5. How We Share Your Information
We may share your information in the following circumstances:
5.1 With Third-Party Service Providers
Plaid: To connect to your financial accounts and access transaction data. Please review Plaid's Privacy Policy for information on how they process your data.
OpenAI: To process and respond to your queries using the ChatGPT API. Please review OpenAI's Privacy Policy for information on how they process your data.
Analytics Providers: To help us understand and improve how users interact with our Service.
Cloud Service Providers: To store and process your information securely.
Customer Support Platforms: To assist you when you contact our support team.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5.4 With Your Consent
We may share your information for other purposes with your explicit consent.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access your personal information
The right to correct inaccurate information
The right to delete your personal information
The right to restrict or object to processing
The right to data portability
The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7.1 California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please see our California Privacy Notice for more information.
7.2 European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) or equivalent laws. Please see our GDPR Compliance Statement for more information.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: tally@weave.services
Address: 251 Little Falls Dr Wilmington, Delaware 39808